MySaanich

Access online services. Anytime. Anywhere.


As part of the District’s ongoing commitment to delivering excellent customer service, use your MySaanich account to access a number of online service offerings through an easy-to-use platform.

How does MySaanich benefit you?

  • Single point-of-access for multiple District Services
  • Convenient access to your account and status
  • Ease of updating your account information anytime, anywhere
  • A convenient E-billing option for Utility Bills (receive notices and bills electronically)
  • Receive updates on current and future development applications through our Permit and Development Tracker

Don't have a MySaanich account yet? Register today and access account information for the following:

Did you know? You can also make payments with our Online Payment System or within MySaanich! 

Did you know? You can schedule inspections online or within MySaanich!

How do I register?

  1. Access MySaanich
  2. Follow the instructions below. 

Instructions for registering accounts and folders to your MySaanich profile:

Business Licence Account
 

To register your Business Licence account, enter these numbers from your approval email:

  • Account Number (not the Business Licence Number)
  • Access code

For help confirming your account information, contact us at:

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  Development or Permit Application
  To register your Development or Permit application folder, enter these numbers from your access code information email:
  • Folder number
  • Access code
For help confirming your account information, contact the department responsible for processing your application:

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Dog Licence Account
  To register your Dog Licence account, enter these numbers from your dog licence renewal notice:
  • Account number
  • Access code

For help confirming your account information, contact us at:

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Property Tax Account 
 

To register your Property Tax account, enter these numbers from your tax notice (at the left side of the notice):

  • Folio number
  • Access code
For help confirming your account information, contact us at:
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Utility Account
 

To register your Utility account, enter these numbers from your utility bill:

  • Utility account number
  • Access code
For help confirming your account information, contact us at:

 

To activate Paperless Billing for your Utility account:

  1. Login to MySaanich. 
  2. Click Manage Accounts.
  3. Click Change Bill Delivery Method.
  4. Click the checkbox for the account you want to make changes to.
  5. Click Change Bill Delivery Method.
  6. Use the dropdown menu to select Email.
  7. Click Change Bill Delivery Method again to save your changes.

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* Further documentation may be requested when confirming account information by email.