MySaanich

View all your account details in one place

Register today for MySaanich — an online service to help residents access account information for the following:


Make payment directly for accounts with amounts owing:

Click below to launch MySaanich:

How can I get started?

 

  1. Register for a MySaanich account.

  2. Follow the instructions below.

How to register accounts and folders to your MySaanich profile

 

Business Licence Account

 

To register your Business Licence account, enter these numbers from your approval email:

  • Account Number (not the Business Licence Number)
  • Access code

For help confirming your account information, contact us at:

 

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  Development or Permit Application
  To register your Development or Permit application folder, enter these numbers from your access code information email:
  • Folder number
  • Access code
For help confirming your account information, contact the department responsible for processing your application:

 

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Dog Licence Account

  To register your Dog Licence account, enter these numbers from your dog licence renewal notice:
  • Account number
  • Access code

For help confirming your account information, contact us at:


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Property Tax Account 

 

To register your Property Tax account, enter these numbers from your tax notice (at the left side of the notice):

  • Folio number
  • Access code
For help confirming your account information, contact us at:

 
Utility Account
 

To register your Utility account, enter these numbers from your utility bill:

  • Utility account number
  • Access code
For help confirming your account information, contact us at:

 

To activate Paperless Billing for your Utility account:

  1. Login to MySaanich
  2. Click Edit Accounts.
  3. Click Change Bill Delivery Method.
  4. Click the checkbox for the account you want to make changes to.
  5. Click Change Bill Delivery Method.
  6. Use the dropdown menu to select Email.
  7. Click Change Bill Delivery Method again to save your changes.

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* Further documentation may be requested when confirming account information by email.